Clients

Working Relationships

I will serve my clients with integrity, competence, and objectivity, and will treat them with respect and courtesy.

I will offer services in those areas in which I am qualified and will accurately represent those qualifications in both verbal and written communications.

When unable or unqualified to fulfill requests for services, I will make every effort to recommend the services of other qualified professionals.

I will advertise my services in an honest manner and will represent the handyman profession accurately.

Confidentiality

I will keep confidential all client information, both business and personal.

Fees

I will decide independently and communicate to my client in advance my fees and expenses, and will charge fees and expenses which I deem reasonable, legitimate, and commensurate with my experience, the services I deliver, and the responsibility I accept.

I will make recommendations for products and services with my client's best interests in mind.

Partners & Colleagues

I will seek and maintain an equitable, honorable, and cooperative association with other trade professionals and will treat them with respect and courtesy.

I will respect the intellectual property rights (materials, titles, and thematic creations) of my colleagues, and other firms and individuals, and will not use proprietary information or methodologies without permission.

I will act and speak on a high professional level so as not to bring discredit to the professional Handyman.